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A Scalable Insourcing Solution - Countess of Chester

Client ChallengeCountess of Chester Hospital NHS Foundation Trust faced
increasing pressure on outpatient services driven by rising referral volumes

Dermatology Services - Countess of Chester Hospital

BackgroundThe Countess of Chester Hospital (COCH) services a large and diverse population of over 407,000 individuals, receiving high volumes of patient referrals across all specialties. Faced with significant waiting times, particularly in Dermatolo…

Cardiology Services - Homerton University Hospital

The challenge
Homerton Healthcare NHS Foundation Trust is a high-performing Trust. It serves the population of Hackney, East London, The City and beyond.

ENT - Northwick Park

The challengeNorthwick Park Hospital came to us for support due to a large volume of patients requiring their first outpatient appointment. Having multiple outpatient and audiology rooms available on the weekend, insourcing was a great opportunity to…

Echocardiography Services - Manchester Foundation Trust

The challengeManchester Foundation Trust (MFT) faced a significant challenge with 7,000 patients on the waiting list for echocardiography (ECHO) services. 5500 of these patients waited over six weeks. Due to recruitment shortages and increased demand…

Dermatology Services - Beckenham Beacon

Beckenham Beacon Dermatology ServicesThe BackgroundBeckenham Beacon is a redeveloped health centre in Beckenham, London Borough of Bromley. It is managed by King's College Hospital NHS Foundation Trust. With a backlog of patients, Beckenham Dermato…

Dermatology – Manchester Foundation Trust

The ChallengeManchester University NHS Foundation Trust (MFT) is one of the largest acute Trusts in the UK, employing over 20,000 staff. Its Dermatology departments was facing an increasing backlog in outpatient appointments, which was leading to i…

Echocardiography insourcing - King's College

Echocardiography Insourcing ProjectThe challengeIn March 2021 the Trust approached Agile to ask for assistance with a large backlog of patients waiting for an Echo scan - due to lock-down and suspension of outpatient appointments. The Trust had previ…